Head Chef, Graceland Inn

JOB SUMMARY:

Responsible for all kitchen operations. Supervises kitchen operations to ensure guests receive an exceptional culinary experience. Ensures coordination of menu planning, waste reduction, and production activities. Maintains a safe and sanitary work environment for all employees. Other specific duties include management of food cost, establishment of quality standards, training of employees in cooking methods, presentation techniques and portion control. Position will develop positive relationships with the college community and surrounding areas. Position will strive to ensure guest satisfaction by providing strong leadership, a “team culture”, and hands-on management.

ESSENTIAL DUTIES:

• Ensures proper culinary standards and techniques are in place for preparation of food items, including production, presentation and service standards using a hands-on approach. 
• Works with Director to plan and cost out menus. 
• Establishes portion sizes and standards of service for all menu items. 
• Develops, maintains, and updates production sheets, inventory, and quality standards of service for all menu items on a weekly basis.
• Manages culinary team to ensure quality in final presentation of food. Trains and manage culinary and kitchen employees to use best practice food production techniques.
• Complete and maintain staff records including training records, shift opening / closing checklists and performance data. 
• Responsible for maintaining accurate records of all food and non-food inventory within kitchen operations. 
• Promote cooperation with other food service areas of campus.
• Schedules kitchen employees in conjunction with business forecasts and predetermined budget. 
• Serves as a role model for associates by maintaining standards for appearance and dress, and attendance. 
• Ensures that sanitation and safety standards are met.
• Responsible for representing the college in a professional manner. 
• Is to work with the Guest Services Supervisor (GSS) to manage the Toast computer system to maximize customer service and profitability.
• Work with GSS to improve and maintain service standards.
• Establish standards for entering orders and timing of courses.
• React in real-time with the GSS on dining room situations.
• Enforce plate presentations.
• Expedite meal service as needed.

QUALIFICATIONS:

• Minimum of five years food service management experience required, including production, service, and sanitation.
• A high school diploma is required. Culinary Arts Degree preferred. 
• ServeSafe certification obtained within six months of employment. Additional certifications required by federal, state and/or local regulations.
• Ability to multi-task.
• Ability to communicate effectively.
• Microsoft Office Suite proficiency.
• Knowledge or skills in culinary arts, purchasing, sanitation, personnel management, and business management.

PHYSICAL DEMANDS:

• Standing and/or walking 100 percent of the time
• Occasionally lifting 40 pounds
• Frequently lifting 20 pounds

TO APPLY

Please complete the application and email to coreym@dewv.edu. Applications are also available in the Office of Human Resources, Liberal Arts Building, Room 203.

Administrative Assistant & Concierge

JOB SUMMARY:

This position provides key support to both the Office of the President and the Office of Institutional Advancement, assisting with the coordination of high-profile events, donor engagement and stewardship, and general administrative tasks.  As the first point of contact at Halliehurst, the Administrative Assistant & Concierge helps create a warm, professional atmosphere and ensures the space remains welcoming and event-ready.  This is a highly visible role that requires strong communication skills, attention to detail, and a commitment to providing excellent service.

KEY RESPONSIBILITIES:

Presidential & Institutional Event Support

• Coordinate logistics for key institutional events such as Matriculation/Honors Convocation, Baccalaureate/Commencement, Board of Trustees meetings, Staff Town Halls, campus picnics, and holiday functions.
• Reserve event spaces and input events in the campus scheduling system (Espace).
• Manage event materials such as academic regalia, programs, name tags, signage, and guest supplies.
• Oversee event set-up and breakdown, coordinating with Maintenance and other departments as needed.
• Supervise and organize volunteers and student workers assisting with events.
• Maintain and update event documentation including stage plots and supply inventories.

Donor Engagement & Advancement Support

• Collaborate with the Institutional Advancement team to support donor stewardship through event coordination, personalized recognition efforts, and communication.
• Coordinate logistics and materials for Advancement-related events such as donor receptions, scholarship recognition programs, and 1904 Society gatherings.
• Engage and organize students in thanking donors—especially scholarship recipients—through letter writing, testimonials, and participation in events or videos.
• Assist in managing stewardship mailings and donor correspondence, including assembling packets, preparing nametags, and executing mail merges.
• Provide concierge-level support during Advancement events at Halliehurst, welcoming guests, managing schedules, and ensuring a positive and professional guest experience.

Halliehurst Operations & Concierge Services

• Serve as the primary point of contact and provide a warm, professional welcome to all guests, visitors, employees, and students entering Halliehurst, helping to create a positive and inviting atmosphere within the historic building.
• Coordinate with Maintenance via SchoolDude for all building-related needs (e.g., alarm issues, pest control, elevator service).
• Maintain the daily presentation and readiness of Halliehurst, including seasonal décor and hospitality materials.
• Lead campus-wide holiday decorating initiatives: organize supplies, coordinate volunteers, liaise with maintenance, and oversee setup and breakdown.

Administrative Support

• Prepare and process purchase orders (POs) and monitor supply inventory for the President’s Office and Institutional Advancement.
• Handle mail merges and bulk mailings, including printing, assembly, and mailing.
• Respond to internal administrative requests and provide general office support for both the President’s Office and Advancement staff.
• Support ongoing communication and planning requests from the College President, Advancement leadership, and other departments as needed.

QUALIFICATIONS:

Required

• High school diploma or equivalent; Associate’s degree or higher preferred.
• Minimum of 2 years of administrative support or event coordination experience.
• Strong organizational, planning, and project management skills with a high attention to detail.
• Excellent interpersonal and customer service abilities.
• Proficient in Microsoft Office Suite; familiarity with event scheduling or CRM systems a plus.
• Ability to lift and move materials needed for events (e.g., signage, decorations, supplies).

Preferred

• Experience in higher education, nonprofit, or donor relations environment.
• Interest in historic properties and/or event management.
• Comfort and professionalism in engaging with students, donors, guests/visitors, and senior leadership.

TO APPLY

Applicants should submit (1) cover letter, (2) resume, and (3) names and contact information of at least three professional references via email to Jane Corey, Director of Human Resources at coreym@dewv.edu. Please write “Administrative Assistant & Concierge” in the subject line. 

Director of Annual Giving

Department: Institutional Advancement
Reports To: Vice President for Institutional Advancement
FLSA Status: Exempt

JOB SUMMARY

As part of Davis & Elkins College’s Strategic Plan, the Director of Annual Giving will play a pivotal role in strengthening the College’s culture of philanthropy and sustaining long-term institutional success. Charged with increasing participation and annual revenue through the D&E Fund, this role is essential to advancing the College’s mission and directly supports the Strategic Plan’s goals for financial stability, alumni engagement, and donor retention.

This is a highly collaborative leadership position focused on developing and executing comprehensive annual giving strategies to drive year-over-year growth in donors, alumni participation, and overall giving.

Key Responsibilities

Strategic Planning & Goal Alignment

• Lead all aspects of the D&E Fund with a strategic mindset, supporting the College’s goals for continuous growth and impact.
• Design and implement annual giving strategies aimed at increasing the number of donors and deepening engagement over time.
• Collaborate on setting achievable benchmarks for alumni participation and annual giving growth.

Targeted Engagement & Growth Initiatives

• Develop a dynamic Graduates of the Last Decade (GOLD) program, focusing on meaningful outreach and long-term relationship building.
• Cultivate a growing base of monthly donors, encouraging sustained support through recurring giving.
• Support incremental growth in annual fund revenue through creative campaigns and personalized appeals.

Donor Stewardship & Retention

• Implement donor retention strategies aimed at strengthening long-term relationships and increasing year-to-year support.
• Deliver segmented and personalized donor communications to enhance the giving experience and build loyalty.

Collaboration & Leadership

• Partner closely with Advancement, Alumni Relations, Communications, and Enrollment teams to align messaging and maximize impact.
• Coordinate campus-wide giving initiatives such as Giving Day, reunion class gifts, and faculty/staff campaigns.
• Supervise student workers and volunteers, and support a collaborative team environment.

Performance Analytics & Reporting

• Use data insights to evaluate trends, inform strategy, and measure success across campaigns.
• Prepare regular updates and reports for Advancement leadership and stakeholders, supporting informed decision-making.

Qualifications

• Bachelor’s degree required; advanced degree or CFRE certification a plus.
• Minimum of 5 years of experience in annual giving or related fundraising, ideally in a higher education setting.
• Demonstrated ability to lead successful campaigns and engage diverse donor audiences.
• Familiarity with fundraising tools and CRMs (e.g., Raiser’s Edge, Slate) and strong analytical skills.
• Exceptional communication skills and a collaborative spirit.

Preferred Attributes

• Experience engaging young alumni and coordinating volunteer efforts.
• A strategic and creative mindset with a passion for donor engagement and philanthropy.
• Enthusiasm for data-informed decision-making and continuous improvement.

To Apply

Interested applicants should submit a letter of interest, resume and the names and contact information (including phone numbers and email addresses) of three professional references via email to Scott Goddard, Vice President for Institutional Advancement, at goddards@dewv.edu. Please write “Director of Annual Giving” in the subject line of the email. Applications will be reviewed as received, and the position will remain open until filled.

Coordinator of Campus and Community Events

JOB SUMMARY

The Coordinator of Campus and Community Events will oversee event management across all sectors of Davis & Elkins College. This individual will work alongside various stakeholders in the successful planning, organizing and execution of D&E sponsored events, including events involving student organizations, various departmental needs as well as events involving the overall community. This position requires exceptional communication skills, both verbal and written, to convey event information, boaster ideas and provide quick and logical feedback on event concerns all in an effort to provide for the best experience for the “client.”

DUTIES

• Manage all events that require use of campus facilities and resources
• Manage and maintain event schedules through eSPACE software – approve and navigate logistical event concerns with campus constituents
  Proactively book campus events to take place in performance venues including but not limited to: Myles Center for the Arts, Harper-McNeeley Auditorium, Citizens Bank of WV Amphitheater
• Provide or arrange for technical and professional support of all events
• Coordinate and manage entire on-site program with required operational departments to ensure on-site services according to group plans. These items include but not limited to: directing set-up; problem solving; hosting event communicating with team members to ensure that specifications are correct and in order; assisting vendor set up; and overseeing the teardown process.
• Communicate with outside groups (campus and public) on event operations and expectations.
• Lead weekly events meetings for cross-section of campus stakeholders in execution of activities
• Work directly with catering providers in all instances that require food and beverage services and products
• Work collaboratively with Student Life to ensure prioritization and execution of student activities
• Promote campus spaces by marketing event venues and programs
• Develop and continuously update campus event usage guide with pricing, availability, functionality, space limitations, and more
• Assist with acquiring vendor contracts and ensuring institutional policy is adhered to.
• Manage a repository of policies and procedures for project and events management, deadlines and contacts within a shared-drive for team members. This will also include post event follow-up, lessons learned, etc.
• Hire, train and evaluate student interns and work study students to assist in operational event management
• Collaborate with external and internal partners to best facilitate satisfactory service
• Ability to communicate effectively
• Attentive to the needs of D&E
• General office duties as needed.
• Perform other duties as assigned by the Director of Dining Services

Additional Responsibilities/Skills:

• Regularly report to the Director of Dining Services – must take direction as instructed
• Able to work independently and without close and detailed direction and supervision
• Position requires technical support – experience in sound and lighting is preferred.
• Highly organized
• Team oriented
• Experience in Microsoft Word, PowerPoint and Excel

Prerequisites/Education

Preferred Associates Degree in relevant field and 2+ years of event management experience.

Skills

Ability to balance multiple projects, meet deadlines, and adapt to a fast-paced environment. Strong interpersonal skills and an aptitude for building relationships with diverse individuals.

Physical Requirements

Typically requires sitting, standing, bending, keying, talking, hearing, seeing and repetitive motions. Available to work evenings and weekends as needed for events. Will be required to travel from building to building frequently.

To Apply

Applicants should submit (1) cover letter, (2) resume, and (3) names and contact information of at least three professional references via email to Jane Corey, Director of Human Resources at coreym@dewv.edu. Please write “Coordinator of Campus and Community Events” in the subject line.

The Assistant Director (AD) of Davis & Elkins College Upward Bound serving Pendleton and Pocahontas Counties of WV, is a full-time, 12-month, benefits-eligible position funded through a TRIO-Title IV Upward Bound grant.  

This project is beginning its fourth year of a five-year grant, which has been funded continuously since 1999. Nationally, Upward Bound programs have celebrated six decades of impact in serving first-generation, income-eligible high school students who become program participants with a mission of helping those students finish high school, enter, enroll, and complete post-secondary education.  Under the leadership of the Director, the AD supports the implementation, development, and evaluation of the UB program’s year-round curriculum and programming.  The AD provides mentoring, instruction, and training regarding academic advisement for students, families, and staff.  The AD compiles program information related to grant and participant needs, including secondary education completion, post-secondary educational enrollment, and graduation or completion.  

The AD plans and participates with students during educational, motivational, social, and recreational events and activities.  Program components include a once-a-month Saturday Challenge. Challenge Sessions are held September – May, typically 9:30 am-3:30 pm. During the summer, staff need to be available to stay over for up to five days/nights for a week to partake in, supervise, and support the project’s learning outside of the classroom curriculum or trip. The AD assists the Director in hiring, managing, and training all academic and summer-employed staff.  The AD collaborates with the D&E UB program serving Barbour, Randolph, and Tucker Counties of WV.   

Learn more about Upward Bound 

Learn more about Davis & Elkins College Upward Bound

Qualifications Required:

Bachelor’s degree with three years of administrative experience in a program with goals and objectives comparable to Upward Bound or TRIO Programs.  Supervisory responsibility in previous employment and experience in managing resources, problem-solving, and record-keeping.   

Master’s degree with supervisory experience preferred. 

To Apply

Applicants should submit (1) a cover letter, (2) a resume, and (3) names and contact information of at least three professional references via email to Jane Corey, Director of Human Resources, at coreym@dewv.edu noting “Upward Bound Assistant Director” in the subject line. 

Davis & Elkins College, a private college in the liberal arts tradition, invites applications for two full-time faculty positions in the Department of Nursing. The successful candidates will join a collegial faculty in a department with multiple programs (ASN, RN-BSN, and BSN) and a commitment to student success, as demonstrated by the our students success in passing the NCLEX-RN exam and securing post-graduation employment. Rank and salary are dependent upon qualifications and experience.  The position is renewable upon satisfactory performance. Davis & Elkins College is an affiliate of the Presbyterian Church (U.S.A.) and covenant partner with the Presbytery of West Virginia.

A signing bonus of thirty thousand dollars ($30,000), payable in installments, and up to ten thousand dollars ($10,000) in professional and educational development funds, payable over the course of the academic year, is available to new faculty hired.

 Davis & Elkins College seeks to “prepare and inspire students for success and for thoughtful engagement in the world.” We continue this work by involving our students in the cultural, civic, and economic development of our city, state, and region by establishing partnerships and serving as a resource for all who seek to improve their local communities. 

Essential Duties and Responsibilities 

The successful candidate will: provide quality education for students in the nursing program through the use of classroom and/or clinical instruction; promote an environment conducive to student growth and satisfaction: participate in the development, implementation, and evaluation of the nursing curriculum; participate in the selection of learning experiences for students; evaluate students in the classroom and clinical area; participate in advising of assigned students and engage in service at the division, college and community levels. 

Qualifications 

Licensure as a registered professional nurse in West Virginia or the ability to attain licensure and a Master of Science Degree in Nursing plus teaching and professional experience is preferred, but candidates enrolled in a Master of Science in Nursing program with professional experience will be considered. A doctoral degree in Nursing is strongly preferred. Expertise in OB and/or Med-Surg area is strongly preferred. 

To Apply

Interested applicants should submit a cover letter which speaks to how the applicant expects to fulfill the responsibilities of the position and advance the Mission of the College., a curriculum vitae and contact information for three professional references to Ms. Donna McCauley at mccauleyd@dewv.edu. Please write Nursing in the subject line. Review of applications will begin immediately and continue until the position is filled. 

Davis & Elkins College is seeking part-time bus drivers to transport athletic teams to away sporting events during the academic year. Must be availible weekdays and weekends, with some overnight trips. Must have a valid CDL license. Email a resume with three references to Jane Corey, Director of Human Resources at coreym@dewv.edu. Please put “Bus Driver” in the subject line of the email.

The Athletic Trainer is responsible for assisting in the overall direction of the sports medicine/athletic training program for Davis & Elkins College Athletics.  This position reports to the Head Athletic Trainer. 

 The successful candidate will work with coaching staff to provide prevention and treatment of student athletics, coverage of practice and competitions, scheduling of examinations and referrals, and assisting with insurance claims, as well as, accurately documenting injuries, and instruction and supervision of student workers.  

 Additional duties may include annual certification training of athletics department staff in first aid and CPR, equipment and facility upkeep, inventory, and reviewing emergency operating procedures. 

 MINIMUM JOB REQUIREMENTS:   

• BOC Certified 

• Master’s Degree in related field from an accredited program 

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: 

• Knowledge of the general principles of preventive physical care for athletes. 
• First aid treatment and referral, and post injury rehabilitation normally acquired through a bachelor’s degree in Sports Medicine or other related Athletic Trainer program. 
• Ability to foster a cooperative work environment.  

 To Apply

Applicants should submit (1) cover letter, (2) resume, and (3) names and contact information of three references via email to Jane Corey, Director of Human Resources at coreym@dewv.edu.   

Davis & Elkins College is seeking a motivated and knowledgeable individual for the position of Men and Women’s Golf Assistant Coach. This is a part-time position that involves assisting the head coach in all aspects of the golf program.
This position will support the College’s mission of fostering an environment which is focused on the spiritual, intellectual, personal, and social development of the student-athletes. D&E is a member of the National Collegiate Athletic Association (NCAA) Division II and Mountain East Conference (MEC). 

Responsibilities:
• Help to identify, and aid in the successful recruitment of academically and athletically talented student-athletes by conducting campus visits, and building relationships with high school coaches and players.
• Assist the head coach in planning and conducting effective practice sessions to develop players’ skills, teamwork, and overall golf knowledge.
• Assist in organizing, scheduling and coordinating competitions, team travel, equipment management, and other administrative tasks as assigned.
• Support and create fundraising and community engagement efforts to enhance the visibility and support of the golf program within the College and local community.
• Provide mentoring and guidance to student-athletes, promoting their academic success, personal growth, and overall well-being.
• Foster a positive and inclusive team culture that emphasizes sportsmanship, discipline, and respect for others.
• Stay updated with the latest trends, techniques, and strategies in golf coaching through professional development and attending relevant coaching clinics and workshops.
• Adhere to all College, conference, and NCAA rules and regulations, ensuring compliance and ethical conduct in all aspects of the program. 

Qualifications:
• Bachelor’s degree in a related field.
• Previous coaching experience, preferably at the collegiate level or equivalent, as well as experience in planning and training.
• Ability to manage, coach, and schedule a development team program.
• Strong knowledge of golf rules, strategies, and player development principles.
• Excellent communication and interpersonal skills to effectively interact with student-athletes, parents, coaching staff, College faculty and staff, and external constituents of the College.
• Strong leadership, management, and interpersonal skills, with the ability to make effective decision based on fact and sound judgement. Demonstrated ability to problem solve, initiate, and implement projects independently in effective and efficient manner.
• Commitment to the integrated role athletics plays in an institute of higher education, including the academic success and personal growth of student-athletes.
• Demonstrated commitment to diversity, equity, and inclusion in a team environment.
• Ability to multi-task, work effectively and meet deadlines in a fast-paced environment.
• Proficient in computer programs including Windows, Outlook, Word and Excel; and available technological integration for athletics (i.e., recruiting, on-field instruction, social media integration, student-athlete services, etc.).
• Possess or obtain a valid Class D WV driver’s license (or equivalent), and willingness to travel for recruiting and team events as required. 

Note: This job description is intended to provide a general overview of the requirements and responsibilities of the Assistant Golf Coach position at Davis & Elkins College. Duties and qualifications may be subject to change based on the needs of the College and the golf program. 

To Apply:
Applicants should submit a cover letter, resume, and names and contact information of at least three references via email to Dr. Jennifer Riggleman, Director of Athletics, rigglemanj@dewv.edu. Please write “Men and Women’s Golf Assistant Coach” in the subject line.

National Management Resources Corporation32 reviews – Elkins, WV

Like to help people? Enjoy providing excellent cleaning services? Join our Housekeeping Team serving Davis and Elkins College. National is a leading provider of facilities management services in higher education. The Housekeeping Team keeps Davis and Elkins looking picture-perfect.

Clean a variety of campus buildings including classrooms, offices, labs, residence halls, athletic facilities, etc. Perform general and project cleaning as needed to keep buildings in top condition at all times.
This is a full-time year-round position and includes health benefits, a 401k plan, paid holidays and paid vacation/personal time.
To learn more about National please visit: www.teamnational.com

Job Type: Full-time
Salary: $9.00 /hour

Responsible for selling, coordinating all lodging reservations and related business from beginning to the wrap of the guests’ stay.  In handling these responsibilities, it will be important to work on developing relationships within the College community and surrounding areas to make strong connections so there is a level of trust for people to count on for their individual needs.  It will be critical for this position to be mindful of guest satisfaction, handling guest needs and concerns, ensuring the guests every need aremet.

Accommodate Inn and Conference Center guests by registering and assigning rooms to guests, issuing room keys, transmitting, and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

ESSENTIAL DUTIES:

• Greet, register, and assign rooms to guests of Graceland Inn.  

• Verify customers’ credit and establish how the customer will pay for the accommodations.

• Make and confirm the sale of reservations.

• Issue room keys.

• Keep records of room availability and guests’ accounts.

• Post charges, such as those for rooms, food, liquor, or telephone calls.

• Compute bills, collect payments, and make change for guests.

• Record guest comments or complaints, referring customers to managers, as necessary. 

• Review accounts and charges with guests during the checkout process.

• Transmit and receive messages.

• Advise housekeeping staff when rooms have been vacated and are ready for cleaning.

• Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.

• Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.

• Assist Innkeeper, Restaurant Supervisor, and other employees as needed; assistingin dining room service as time allows and situations demand. 

• Clean and maintain lobby and common areas, such as restocking supplies and watering plants.

• Arrange tours, taxis or restaurant reservations for customers and sales for the operation.

• To ensure guest privacy it is important that materials and information gained by working with guests’ always remains confidential.

SKILLS:

• Ability to communicate and work well with diverse groups of people and different personality types.

• Solid communication skills, both verbal and written.  

• Ability to work alone and with a team.

• Basic computer proficiency including Microsoft Office and reservations systems for both room and restaurant guests.

PHYSICAL REQURIEMENTS:

• Stand or walk 100 percent of the time

• Occasionally lift up to 40 lbs.

• Frequently lift up to 20 lbs.

TO APPLY: 

Applicants should submit (1) cover letter, (2) resume, and (3) names and contact information of at least three professional references via email to Jane Corey, Director of Human Resources at coreym@dewv.edu. Please write “Graceland Front Desk” in the subject line. 

Graceland Inn and Restaurant has several server/waitstaff positions available, full-time and part-time positions are available.  Full-time positions offer insurance and paid time off. Salary to match experience.

Minimum requirements: High school diploma or equivalent. Ability to lift 30 pounds. Prior experience preferred.

To Apply

Please complete the application here and email to coreym@dewv.edu. Applications are also available in the Office of Human Resources, Liberal Arts Building, Room 203.

Responsible for the quality, quantity and timeliness of the day’s meal production. Prepares food in accordance with the recipes, standards, and procedures under strict sanitary conditions. 

ESSENTIAL DUTIES: 

• Prepares food according to recipes and uses the “batch” cooking method. 

• Ensures the quality of food produced and maintains the quality and quantity of food throughout the service period utilizing production sheets. 

• Ensures proper line presentation: proper pans are used, pans are garnished, proper utensils are used according to recipe specifications, and food products are maintained at the proper serving temperatures as specified by the recipes and management. 

• Maintains open lines of communication with other associates; e.g., line servers, concerning specific information about food items. 

• Creates daily meal option at the Grill Station based on production sheets from the line. 

• Makes sure all food items are property stored and dated. 

• Follows all HACCP guidelines utilizing leftovers. 

• Follow cleaning schedules and using the “clean-as-you-go” techniques. 

• Maintains an open line of communication with management, informing them of needed products and supplies. 

• Follows the uniform dress code and maintains proper personal hygiene. 

• Assists with training new employees. 

• Oversees meal pack-outs and ensures the completion of on-time pickup or delivery. 

• Support other culinary areas as time and business volume demands. 

• Performs other duties as assigned by management. 

 QUALIFICATIONS: 

  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• ServeSafe certification obtained within six months of employment. Additional certifications required by federal, state and/or local regulations. 

• Ability to multi-task. 

• Ability to communicate effectively. 

PHYSICAL DEMANDS: 

The physical demands include: 

• Standing and/or walking 100 percent of the time 

• Occasionally lifting 40 pounds 

• Frequently lifting 20 pounds 

To Apply

Please complete the application here and email to coreym@dewv.edu. Applications are also available in the Office of Human Resources, Liberal Arts Building, Room 203.

Guest Services Supervisor (GSS)

JOB SUMMARY

This full-time position supports Dining Services of Davis & Elkins College by supervising dining room and guest room operations in the Graceland Inn & Restaurant. In tandem with dining services management the GSS will maintain procedures; perform administrative functions; oversee the dining and guest room operations. This person must form partnerships and processes between internal departments to ensure all guests of Graceland Inn & Restaurant have a positive dining and/or guest experience. They will work with team members to execute all daily operations and pay special attention to the professionalism, presentation of food, décor and service and ensure all is of superior quality for each guest. They will coordinate with the Director of Dining Services and Assistant Director of Dining Services to plan and execute external event/conference business.

DUTIES

• Assist in the scheduling and training of all Graceland hourly service staff (including student employees).
• Learn necessary systems to manager reservations for dining and guest stays.
• Handle all cash deposits and reporting all sales including credit card and catering.
• Hone serving standards for self and team to the expected level.
• Work with Head Chef to improve and maintain service standards.
  • Establish standards for entering orders and timing of courses.
  • Provide real-time feedback to the chef on dining room situations.
  • Enforce plate presentations.
  • Expedite meal service as needed.
• Assist management in planning and implementing promotional and theme events to drive sales.
• Managing the inventories of small-wares and alcohol and various and sundry items in support of guest and dining services.  
• Develop on-going relationships with internal and external partners.
• Participate in the planning of and execution of all catered events. Specific attention towards planning Presidential events.
• To communicate as needed with outside vendors to include food, beverage, party rentals, linens, decorations, flowers, food service equipment.
• Other duties as assigned.

SKILLS

• Ability to communicate and work well with diverse groups of people and different personality types.
• Solid communication skills, both verbal and written. 
• Managing tasks performed in a team environment, with the supervisor acting as the team leader.
• Knowledge of food and beverage products, proper preparation and presentation of food and beverage items.
• Knowledge and experience of food allergies.
• Knowledge of Inn rooms and facilities.
• Exceptional organizational and supervisory skills.
• Tolerates work related stress effectively and maintains self-control/professionalism.

Prerequisites/Education

• A degree in hospitality or culinary is desirable. Experience in event planning, culinary, or hotel or restaurant management necessary.
• Two to three years’ experience in a hospitability/sales/catering position.
• Knowledge of computer programs including Microsoft Office for Word, Outlook, Excel, PowerPoint and Internet navigation, as well as online booking platforms.
• Valid Driver’s License required.

To Apply

Applicants should submit (1) cover letter, (2) resume, and (3) names and contact information of at least three professional references via email to Jane Corey, Director of Human Resources at coreym@dewv.edu. Please write “Guest Services Supervisor” in the subject line. 

Responsible for accurately ringing transactions, checking guest ID card and or taking cash or credit card from paying guests in a friendly and helpful manner. As needed, helps prepare food in accordance with the recipes, standards, and procedures under strict sanitary conditions. 

ESSENTIAL DUTIES: 

• Accurately complete transactions 

• Maintain accurate balance in cash drawer at all times 

• Reconcile cash drawer at after every shift 

• Follow cleaning schedules and using the “clean-as-you-go” techniques. 

• Maintains an open line of communication with management, informing them of needed products and supplies. 

• Follows the uniform dress code and maintains proper personal hygiene. 

• Assists with training new employees. 

• Support other culinary areas as time and business volume demands. 

• Performs other duties as assigned by management. 

 QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• ServeSafe certification obtained within six months of employment. Additional certifications required by federal, state and/or local regulations. 

• Ability to multi-task. 

• Ability to communicate effectively. 

PHYSICAL DEMANDS: 

The physical demands include: 

• Standing and/or walking 100 percent of the time 

• Occasionally lifting 40 pounds 

• Frequently lifting 20 pounds 

To Apply

Please complete the application here and email to coreym@dewv.edu. Applications are also available in the Office of Human Resources, Liberal Arts Building, Room 203.

Responsible for the quality, quantity and timeliness of the day’s meal production. Prepares food in accordance with the recipes, standards, and procedures under strict sanitary conditions. 

ESSENTIAL DUTIES: 

• Responsible for the timely, accurate production of assigned dishes. 

• Work in assigned area and remain in that area throughout shift. 

•  Produce sweet and savory baked goods to the standards set by executive chef/managers.  

• Ensures the quality of food produced and maintains the quality and quantity of food throughout the service period utilizing production sheets. 

• Maintains open lines of communication with other associates; e.g., line servers, concerning specific information about food items. 

• Makes sure all food items are property stored and dated. 

• Follows all HACCP guidelines utilizing leftovers. 

• Follow cleaning schedules and using the “clean-as-you-go” techniques. 

• Maintains an open line of communication with management, informing them of needed products and supplies. 

• Follows the uniform dress code and maintains proper personal hygiene. 

• Support other culinary areas as time and business volume demands. 

• Performs other duties as assigned by management. 

 QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• ServeSafe certification obtained within six months of employment. Additional certifications required by federal, state and/or local regulations. 

• Ability to multi-task.  

• Must be able to read and write, use simple math, follow and give oral and written instructions. 

• Must be able to follow a recipe in detail.   

• Ability to communicate effectively. 

PHYSICAL DEMANDS: 

The physical demands include: 

• Standing and/or walking 100 percent of the time 

• Occasionally lifting 50 pounds 

• Frequently lifting 20 pounds 

To Apply

Please complete the application here and email to coreym@dewv.edu. Applications are also available in the Office of Human Resources, Liberal Arts Building, Room 203.

Responsible for the quality, quantity and timeliness of the day’s meal production. Prepares food in accordance with the recipes, standards, and procedures under strict sanitary conditions. 

ESSENTIAL DUTIES: 

• Ensures the quality of food produced and maintains the quality and quantity of food throughout the service period utilizing production sheets. 

• Ensures proper line presentation: proper pans are used, pans are garnished, proper utensils are used according to recipe specifications, and food products are maintained at the proper serving temperatures as specified by the recipes and management. 

• Maintains open lines of communication with other associates; e.g., line servers, concerning specific information about food items.

• Makes sure all food items are property stored and dated. 

• Follows all HACCP guidelines utilizing leftovers. 

• Follow cleaning schedules and using the “clean-as-you-go” techniques. 

• Maintains an open line of communication with management, informing them of needed products and supplies. 

• Follows the uniform dress code and maintains proper personal hygiene. 

• Assists with training new employees. 

• Oversees meal pack-outs and ensures the completion of on-time pickup or delivery. 

• Support other culinary areas as time and business volume demands. 

• Performs other duties as assigned by management. 

 QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• ServeSafe certification obtained within six months of employment. Additional certifications required by federal, state and/or local regulations. 

• Ability to multi-task.  

• Must be able to read and write, use simple math, follow and give oral and written instructions. Must be able to follow a recipe in detail.   

• Ability to communicate effectively. 

PHYSICAL DEMANDS: 

The physical demands include: 

• Standing and/or walking 100 percent of the time 

• Occasionally lifting 40 pounds 

• Frequently lifting 20 pounds 

To Apply

Please complete the application here and email to coreym@dewv.edu. Applications are also available in the Office of Human Resources, Liberal Arts Building, Room 203.

Responsible for the quality, quantity and timeliness of the day’s meal production. Prepares food in accordance with the recipes, standards, and procedures under strict sanitary conditions. 

ESSENTIAL DUTIES: 

• Prepares food according to recipes and uses the “batch” cooking method. 

• Ensures the quality of food produced and maintains the quality and quantity of food throughout the service period utilizing production sheets. 

• Ensures proper line presentation: proper pans are used, pans are garnished, proper utensils are used according to recipe specifications, and food products are maintained at the proper serving temperatures as specified by the recipes and management. 

• Maintains open lines of communication with other associates; e.g., line servers, concerning specific information about food items. 

• Makes sure all food items are property stored and dated. 

• Follows all HACCP guidelines utilizing leftovers. 

• Follow cleaning schedules and using the “clean-as-you-go” techniques. 

• Maintains an open line of communication with management, informing them of needed products and supplies. 

• Follows the uniform dress code and maintains proper personal hygiene. 

• Assists with training new employees. 

• Oversees meal pack-outs and ensures the completion of on-time pickup or delivery. 

• Support other culinary areas as time and business volume demands. 

• Performs other duties as assigned by management. 

 QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• ServeSafe certification obtained within six months of employment. Additional certifications required by federal, state and/or local regulations. 

• Ability to multi-task. 

• Ability to communicate effectively. 

PHYSICAL DEMANDS: 

The physical demands include: 

• Standing and/or walking 100 percent of the time 

• Occasionally lifting 40 pounds 

• Frequently lifting 20 pounds 

To Apply

Please complete the application here and email to coreym@dewv.edu. Applications are also available in the Office of Human Resources, Liberal Arts Building, Room 203.

Responsible for serving quality food to our guests in a friendly and helpful manner under strict sanitary conditions. 

ESSENTIAL DUTIES: 

• Prepares service line for operation as instructed by Chef and/or Management. 

• Serves and interacts with guests in a friendly and professional manner. 

• Communicates with kitchen staff to maintain proper amount of food. 

• Practice portion control guidelines. 

• Checks quality of food items making sure they meet standards of taste, appearance and correct temperatures. Reports any substandard quality to the chef or manager on duty. 

• Posts all necessary signage in service areas. 

• Follows production sheets to establish proper serving utensils. 

• Follows cleaning schedule as provided by management using the “clean-as-you-go” techniques. 

• Maintains an open line of communication with management, informing them of needed products and supplies. 

• Follows the uniform dress code and maintains proper personal hygiene. 

• Assists with restocking serving ware. 

• Prepares fruits and desserts for daily service. 

• Support other culinary areas as time and business volume demands. 

• Performs other duties as assigned by management. 

 QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• ServeSafe certification obtained within six months of employment. Additional certifications required by federal, state and/or local regulations. 

• Ability to multi-task. 

• Ability to communicate effectively. 

PHYSICAL DEMANDS: 

The physical demands include: 

• Standing and/or walking 100 percent of the time 

• Occasionally lifting 25 pounds 

• Frequently lifting 10 pounds 

To Apply

Please complete the application here and email to coreym@dewv.edu. Applications are also available in the Office of Human Resources, Liberal Arts Building, Room 203.

The United States Department of Education has set forth federal regulations under the Higher Education Act of 1965, as amended by the Higher Education Opportunity Act of 2008, requiring all colleges and universities participating in federally funded financial aid programs to notify current and prospective employees regarding available consumer information. To view this information, visit the Consumer Information section of our website.